Warranty and Refunds
Effective 13 October 2026
Open each account in time
Sign in to every account within the warranty window written on the listing. Signing in never voids the warranty.
Replaced
- An account the delivered password or cookies will not open.
- An account that is banned, restricted or asks for a verification the delivered details cannot pass.
- A delivery missing something the listing promised, such as the mailbox or the 2FA key.
How to claim
Before the window ends, open a ticket from your order page and attach a screenshot of the problem. You get a replacement from the same listing, or a refund when that listing has sold out. An order that was never delivered, or a payment taken twice, is refunded in full.
Excluded
- An account banned for mass following, mass messaging or other bulk or automated activity.
- Tickets opened after the window, and orders under a chargeback.